Fintech IT governance: how we cut delivery times by 20%

In this fintech IT governance case study, a client specialised in digital financial services and electronic payments wanted to speed up the release of new payment instruments.

The market, however, was competitive, highly regulated and constantly changing.

Digital wallets, alternative payment networks, contactless solutions and integrations with fintech platforms required solid governance, able to balance innovation, security and compliance.

The main need was to significantly reduce IT implementation times and achieve a faster time-to-market, while maintaining quality, security and regulatory compliance.

IT Global Consulting's approach

To meet this challenge, IT Global Consulting provided, through its IT outsourcing service, an IT Project Manager with specialist experience in IT project management in financial services and electronic payment systems.

The work focused on:

• Adopting IT governance practices drawing on ITIL and PMI project management guidance, alongside industry standards such as PCI DSS and ISO/IEC 27001:2022.
• Introducing a hybrid Agile methodology, combining the flexibility of Agile with the structure of traditional project management models.
• Structured IT risk management, to ensure business continuity, constant monitoring and proactive mitigation of issues.

The aim was to strengthen fintech IT governance, improve communication between stakeholders and optimise processes, reducing time and cost without compromising compliance.

Hybrid Agile methodology: rigour and flexibility

Choosing a hybrid Agile methodology was a key factor:

• On one hand, it kept the rigour required by regulations and by the ISO/IEC 27001:2022 standard, essential in finance.
• On the other, it introduced rapid iterations, constant feedback loops and incremental planning, ideal for a fast-changing fintech market.

Project teams were able to work more closely and transparently, improving IT and business alignment and optimising time-to-market.

From results to concrete benefits

With an approach based on fintech IT governance and a hybrid Agile methodology, the client improved IT risk management, optimised time-to-market and strengthened payment compliance and security.

Let's look at the details.

Better communication with stakeholders

Thanks to Agile practices and transparent communication channels, collaboration between IT, Business and Compliance became smoother. This led to faster decisions, fewer issues and better IT and business alignment.

Shorter delivery times

Iterative sprints and feedback cycles reduced implementation times by 20%. The new solutions were released in just six months, followed by incremental features, improving the client's competitiveness in fintech.

Operational planning and scheduling

Operational planning was reorganised with more strategic fintech IT governance. Scheduling made it possible to manage resources and workloads more effectively, reducing inefficiencies and increasing synergy between departments.

Conclusion

This case study shows how well-structured fintech IT governance, based on IT governance frameworks, payment compliance and security and advanced methodologies such as hybrid Agile, can radically transform processes.

With IT Global Consulting's approach, the client achieved:

• A 20% reduction in delivery times.
• More proactive and secure governance, aligned with the ISO/IEC 27001:2022 standard.
• Greater integration between IT, business and compliance.
• An optimised time-to-market, with a direct impact on competitiveness in the fintech sector.